Terms and Conditions
Effective Date: [24/12/2025]
Welcome to drink1shot.com (the "Website"). This Website is owned and operated by ONE SHOT LIFE TRADING L.L.C, a limited liability company incorporated in Dubai, United Arab Emirates ("Company", "we", "our", "us"). By accessing or using this Website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the Website.
1. Eligibility
You must be at least 18 years old to access or use this Website and to purchase our products. By using this Website, you confirm that you meet this requirement.
2. Products, Nutrition & Information Disclaimer
Our products include functional beverages, soft drinks, and related goods.
Regulatory & Nutritional Compliance (GCC / SFDA Aligned)
All nutritional information, ingredient listings, and labeling displayed on this Website and on product packaging are prepared in accordance with GCC Standardization Organization (GSO) food standards and applicable Saudi Food and Drug Authority (SFDA) and UAE food regulatory requirements.
Nutritional values are declared per 250 ml serving, based on standard laboratory analysis and regulatory rounding rules. Minor variations may occur due to natural ingredient sourcing and production processes. Such variations do not affect product safety or compliance.
Health, Functional & Usage Disclaimer
References to terms such as "gut balance", "prebiotic", "fiber", or similar functional descriptors are nutritional and general wellness statements only and do not constitute therapeutic, medicinal, or disease-related claims under SFDA, UAE, or GCC food regulations.
This product is classified as a food / beverage product, not a pharmaceutical or medical product. It is not intended to diagnose, treat, cure, or prevent any disease.
Individuals who are pregnant, nursing, under medical supervision, or who have allergies, gastrointestinal conditions, or dietary sensitivities should consult a qualified healthcare professional prior to consumption.
Consumption should be moderate and as part of a balanced diet and healthy lifestyle. Excessive intake of fiber may cause temporary digestive discomfort in some individuals.
Allergen & Ingredient Notice
All ingredients are listed on the product label in accordance with applicable food regulations. Consumers are responsible for reviewing ingredient information prior to consumption to avoid potential allergic reactions.
3. Orders and Acceptance
All orders placed through the Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of pricing errors, stock limitations, or suspected misuse.
Once an order is confirmed, you will receive an order confirmation email. This confirmation does not guarantee acceptance until the order has been processed and dispatched.
4. Pricing and Payment
All prices displayed on the Website are in the applicable currency and are inclusive of VAT where required under UAE law, unless stated otherwise.
We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase through approved third-party payment gateways. We do not store or process your payment card details directly.
5. Shipping and Delivery
We do not ship on Sundays or UAE public holidays.
Standard Delivery
Orders placed before the cut-off time mentioned on the Website are eligible for next-day delivery across Dubai, Sharjah, Ajman, and Abu Dhabi, excluding remote areas. Orders placed after cut-off times or on Saturdays may be processed the following business day.
Same-Day Delivery (Dubai Only)
Same-day delivery is available for Dubai customers for orders placed before 10:00 AM, subject to availability.
● Additional delivery fees may apply
● Free same-day delivery may be available for orders above a specified value
Customers may be required to coordinate delivery scheduling via our official WhatsApp channel.
Delivery timelines are estimates and may vary due to courier performance, traffic conditions, or unforeseen circumstances. Risk of loss and title transfer upon delivery to the provided address.
6. Returns, Refunds, and Cancellations
6.1 Return Window
Return requests must be initiated within 3 days of receiving the product. To request a return, customers must contact us via the official support email mentioned on the Website. Returns sent without prior approval will not be accepted.
6.2 Eligibility for Returns or Exchanges
To be eligible for a refund or exchange:
● Products must be unopened, unused, and in their original, unmarked packaging
● All accessories, labels, promotional items, and documentation must be included
● Proof of purchase is mandatory
For hygiene and safety reasons, we reserve the right to refuse returns where products have been opened, consumed, or mishandled.
6.3 Defective, Damaged, or Incorrect Products
Customers must inspect orders upon delivery. If a product is damaged, leaking, expired, defective, incorrect, or does not match the order, customers must notify us immediately with clear images and details. Upon verification, we may offer a replacement or refund at our discretion.
6.4 Refund Processing
● Approved refunds will be processed to the original payment method only
● Shipping or delivery charges are non-refundable
● Refund processing may take up to 20 working days, depending on the customer’s bank
6.5 Order Cancellations
Orders cannot be cancelled once dispatched. If an order is cancelled before dispatch and payment has been made online, refunds will be issued to the original payment method within the standard processing timeline.
6.6 Non-Responsibility for Failed Deliveries
We are not responsible for delivery failures due to:
● Customer unavailability at the delivery address
● Incorrect or incomplete delivery details
● Incorrect items ordered by the customer
The final decision regarding refunds, replacements, or cancellations rests solely with ONE SHOT LIFE TRADING L.L.C.
7. Intellectual Property
All content on this Website, including text, graphics, logos, images, product names, trademarks, designs, and software, is the exclusive property of ONE SHOT LIFE TRADING L.L.C or its licensors.
You may not copy, reproduce, distribute, modify, or use any content without prior written permission from the Company.
8. User Conduct
You agree not to:
● Use the Website for any unlawful purpose
● Attempt to gain unauthorized access to the Website or its systems
● Transmit viruses, malware, or harmful code
● Misrepresent your identity or provide false information
We reserve the right to restrict or terminate access for violations of these Terms.
9. Third-Party Services and Links
The Website may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of any third-party platforms.
Your interactions with third-party services are governed by their respective terms and policies.
10. Limitation of Liability
To the maximum extent permitted by law, ONE SHOT LIFE TRADING L.L.C shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Website or products.
Our total liability, if any, shall not exceed the amount paid by you for the specific product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless ONE SHOT LIFE TRADING L.L.C, its directors, officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the Website.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applicable in the Emirate of Dubai.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.
14. Contact Information
For any questions or concerns regarding these Terms, please contact:
ONE SHOT LIFE TRADING L.L.C
Email: hello@1shot.com
Dubai, United Arab Emirates
By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.